Westfield White City

All orders need to be paid online, in advance by card when placing your order.

All cards are accepted, subject to 3DS authentication.

Lots of our products are suitable for vegetarians & vegans. Please check the information on the individual product pages - those suitable for vegetarians & vegans will be labelled accordingly.

Yes! We offer a 15% discount to students & NHS workers in all our restaurants through the itsu app. If you don’t have the itsu app yet, simply register your account using your NHS [nhs.uk] or student [.ac.uk] email address. If you have an account already, head to your profile and tap 'its'my details', then just add your NHS or student email address.

To use your discount on our kiosks, simply scan your app barcode and your discount will be waiting for you in the basket page. To use your discount on our tills, simply scan your app barcode and our staff will do the rest.

We do! Download our app here to earn health[ier] gifts every time you itsu. 

Simply create an account and scan your barcode at one of our kiosks or tills when you spend £5 or more to collect butterflies and earn rewards. Once you have collected 3 butterflies you will receive a free snack or drink of your choice, free gyoza on your 5th butterfly and a free itsu meal on your 7th. 

itsu Westfield White City is on the Southern Terrace at Westfield London, a short walk from Shepherd’s Bush station. Our Westfield restaurant serves freshly made Japanese-inspired sushi, rice'bowls, hot noodle'bowls, salads, gyoza and miso soup, ready in minutes to eat in or take away.

Shepherd’s Bush on the Central line and the London Overground is the closest station, around 2 minutes’ walk from the Southern Terrace entrance. Wood Lane on the Circle and Hammersmith & City lines is around 5 minutes’ walk on the other side of the centre, and White City on the Central line is around 8 minutes. There is also parking at Westfield if you are driving.

Yes. itsu Westfield White City serves a wide range of freshly made sushi, prepared throughout the day, from vibrant dragon’rolls to sushi boxes bursting with nigiri, maki and baby rolls. We have larger and smaller boxes for any appetite, with some great vegan and vegetarian options too. And with sustainably sourced tuna back on the menu, the spicy tuna dragon is well worth a try. Explore our sushi menu.

itsu Westfield White City serves a wide range of health[ier] Japanese-inspired food. Our menu includes favourites such as freshly made sushi, mixed nigiri, warming miso soup, hot noodle'bowls and Japanese-style rice'bowls, alongside steamed gyoza and Asian-inspired salads, all made fresh throughout the day. Explore the menu.

Yes. We’re very proud of our health[ier] menu. Our Asian-inspired, nutritious food is made fresh every day, is steamed [not fried] & packed with wholegrain, fibre, protein and greens. It’s a great option for a quick, healthy meal in White City and Shepherd’s Bush. Explore the menu.

Yes. itsu Westfield White City is a bright, spacious restaurant with a relaxed family-friendly atmosphere, plenty of comfortable seating and baby changing facilities. Smaller sushi boxes, mild rice'bowls and miso soup work well for younger appetites, and because everything is ready in minutes, it suits families who do not want a long sit-down meal mid-shopping trip.

Yes. itsu Westfield White City has outdoor seating on the Southern Terrace, making it a convenient spot to enjoy a freshly made sushi box, salad or health[ier] lunch when the weather is good. Inside, the restaurant is bright and spacious, with plenty of comfortable seating and free Wi-Fi for those looking to eat in.

Yes. itsu Westfield White City serves both. Our rice'bowls and hot noodle'bowls are made fresh to order and are some of our most popular dishes. Favourites include the chicken teriyaki rice'bowl, the Thai chicken curry rice'bowl and katsu curry noodles. Explore the menu.

At itsu Westfield White City, some of our most loved dishes are the warming rice'bowls and soups alongside freshly made sushi. Favourites include the chicken teriyaki rice'bowl, the Thai chicken curry rice'bowl and the famous coconut chicken soup, well loved for their bold, comforting flavours. On the sushi side, the sushi festival and the spicy tuna dragon are well worth a try. Explore the menu.

Yes, you can. Our full menu is available to eat in, take away or for delivery at itsu Westfield White City. You can order across White City, Shepherd’s Bush and the surrounding W12 postcodes via Deliveroo, Uber Eats or Just Eat, with popular dishes such as the veggie selection from our sushi range, chicken teriyaki, Thai chicken curry and steamed gyoza. Explore the menu.

Yes. itsu catering offers a great selection of sushi boxes and sharing platters, rice'bowls, noodles, gyoza and soups, perfect for meetings, team lunches, events & special occasions. Order by 6pm and your itsu will be ready for pickup or delivery the next day [min £60]. Find out more about itsu catering.

Yes. itsu Westfield White City offers a range of menu options to suit different dietary requirements, including gluten-free, vegetarian and vegan choices. Ingredients are listed on our website menu, so you can easily check what works for your dietary needs or allergies.

Yes. itsu Westfield White City has an accessible entrance and an accessible toilet, along with baby changing facilities, and our bright, spacious restaurant is designed to be easy to move around. With comfortable indoor seating, outdoor tables on the Southern Terrace and free wifi, it offers a relaxed and convenient setting for all guests.