terms & conditions

 

catering 
  • Code 'EATBEAUTIFUL10' for 10% off orders via itsu catering platform only
  • Only valid until 23:59pm 30th November 2023
  • Minimum order value £60
  • This code is non-transferable or refundable
  • Cannot be used in conjunction with any other offer
  • Code must be applied at checkout before payment

 

free delivery

Free Delivery on Just Eat in selected stores only. This offer is only eligible when the minimum order value is no less than £20. This offer is on Just Eat only and cannot be used in conjunction with any other offer. This offer is non-exchangeable and non-refundable. Offer expires January 2023

 

gift cards
  • The term 'gift card' is inclusive of e-gift cards.
  • Gift cards are redeemable for products in itsu restaurants in the United Kingdom, excluding franchise operated restaurants (Nottingham, Leicester, Reading Gate, Staines, Wembley, Aberdeen, Edinburgh)
  • This card is only redeemable for purchases made in restaurant and not on itsu [grocery] products in supermarkets.
  • This card cannot be used for transactions made via the itsu app or delivery channels.
  • Gift cards can be topped up by contacting www.itsu.com/contact-us
  • This card may not be exchanged for cash, no change will be given but the balance may be applied for future purchases. 
  • This gift card will expire 12 months from purchase. At expiry, any remaining balance will be lost.
  • itsu cannot accept responsibility if your voucher is lost, stolen or damaged. It will not be replaced or its value refunded in any of these circumstances.
  • Gift cards cannot be returned or refunded, except in accordance with your legal rights.
  • For any customer enquiries please contact us at www.itsu.com/contact-us

 

itsu money

An ‘itsu money’ voucher entitles a customer to a discount of the value on the voucher off any non-discounted in store item. It is only valid during the time period and at the itsu restaurant stated on the voucher, up until the expiry date stated. Minimum spends apply as stated on the voucher. This voucher is not redeemable via delivery or click and collect. Photocopies are not accepted, each voucher can only be used once and will be taken by an itsu team member after use. Only one voucher can be used with each transaction. Not to be used in conjunction with any other offer. No change will be given if the value of the item is less than the voucher amount.

 

Samsung Wallet promotion

15% off Samsung Wallet voucher can be redeemed at any itsu location. The voucher may be redeemed against eligible items only. The voucher is valid until 22nd March 2024. The voucher may not be exchanged for cash or credit. Eligibility for the 15% off voucher requires participants to spend with Samsung pay between 19th February 2024 and 18th March 2024. Participants must agree to the terms & conditions. This offer may be withdrawn at any time.