Any personal information we collect will be used in accordance with the Data Protection Act 1998.
2. who we are
itsu is made of two companies, itsu ltd and itsu [grocery]. We are each registered under the Data Protection Act 1998
Company: itsu [grocery] Limited
Incorporated and registered in England and Wales with Company number 06598773 whose registered office is at 1st Floor 16a Great Peter Street, London, SW1P 2BX
Company: itsu Limited
Incorporated and registered in England and Wales with Company number 03286342 whose registered office is at 52-54 High Holborn House, High Holborn, London WC1V 6RL
3. what information we collect and how
We will collect and use all of the personal data you give us. We may collect and process additional information with your permission.
We will hold and use the personal data we collect via www.itsu.com, our itsu app, social media, our transactional data, from your emails on our website, from surveys and forms and other ways you communicate with us.
4. how will we use the information about you?
We use your personal information to reply to you or to keep you updated about any of our wonderful new products, our beautiful shops, services, internal record keeping, analysis, profiling, market research, customer service and to improve our products (we are always striving to make things even better!) Of course, you may tell us to stop contacting you at any time.
We do not sell, rent or exchange your personal information with any third party for commercial reasons. We may exchange your personal information with other itsu companies.
We may pass your personal information onto a third party (a ‘data processor’) working on our behalf to process your data. They will safeguard your information for us under the Data Protection Act 1998.
We follow strict security procedures in the storage and disclosure of information you have given us, to prevent unauthorised access in accordance with the UK data protection legislation. We may transfer your personal data outside the European Economic Area. Where this happens, the correct steps are taken to protect your information.
We do not collect sensitive information about you except when you knowingly provide it to us.
We use a technology called “cookies” – it’s not the kind you eat – it’s used as part of a normal business procedure to track patterns of behaviour of visitors to our site. We use google analytics Demographics and interest reporting. If you’re really interested, see how cookies work here.
We would love to send you information about our eat beautiful menu, any special offers, promotions, services, shops and restaurants of ours which may be of interest to you. You will be offered the option to opt in or opt out before completing your purchase. If you consent to receive marketing you may opt out at any time.
If you no longer wish to be contacted for marketing purposes, please email us at firstname.lastname@example.org
7. third party links
8. access to your information and correction
The Data Protection Act 1998 gives you the right to access information held about you. If you would like a copy of some or all of your personal information, please email us at www.itsu.com/contact/ or write to us at the following address: Data Access Request, itsu Limited, High Holborn House, 52 -54 High Holborn, London, WC1V 6RL We may make a charge of £10 for this service.
1. Cookies policy
Cookies contain information that is transferred to your computer’s hard drive. You don’t have to have cookies installed to view our website and you can remove them at any point using your website browser settings.
Every browser has a different way to turn cookies off so it’s best to check in your browser’s “help” section (it’s usually somewhere near the top of the page).
If you do keep the itsu cookies (there aren’t too many of them) we thought it only fair to let you know what they are and what they do.
Rest assured, we will never collect any personal information about you (or anyone who shares your device) such as your name, address or financial details via our website cookies.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
2. What it does
|PHPSESSID||itsu.com uses this cookie to store information about your location.|
(third party cookie)
|This enables our feedback forms to function correctly, but stores no personal information.|
(third party cookie)
|itsu.com uses Google Maps to power the Find your nearest search tool and also uses Google Analytics to record user behaviour across the website. In particular we use Google Analytics Demographics and Interest Reporting.
You can opt-out of the Google Analytics Advertising Features by going to Google Analytics’ currently available opt-outs.
(third party cookie)
3. Want more?
If you’d like to discuss cookies with us in more detail, please do contact us